Funeral Director Ranked # 1 in Value
Tom Fitzgerald, owner of Fitzgerald Funeral Home & Crematory of Rockford, IL announces that Erika Freund, Funeral Director/Manager, was ranked # 1 in satisfaction for value in funeral service among over 375 funeral directors nationally for the 2015 calendar year by Houston based Funeral Service Research Group.
Fred Muehlfelder, Funeral Director, was also ranked among the top 20 in satisfaction for value in funeral service.
Funeral Service Research Group surveys more than 80,000 individuals annually who experience the loss of a loved one throughout the United States and Canada.
2012 Best of the Best Award
The National Funeral Directors Association (NFDA) recently honored Fitzgerald Funeral Home & Crematory, a funeral home in yourcommunity, with its most prestigious recognition, the Pursuit of Excellence Award. Only 164 firms in the world earned this award, placing this funeral home among the top two percent of funeral service providers in the world.
To earn this award, Fitzgerald Funeral Home & Crematory had to demonstrate a commitment to providing exceptional service to grieving families and giving back to their community through unique outreach programs, while adhering to the highest ethical and professional standards.
In addition to receiving the Pursuit of Excellence Award, Fitzgerald Funeral Home & Crematory was one of only two funeral homes to receive the Best of the Best Award. This award recognizes funeral homes for their development and execution of an innovative program or service that had a positive impact on those served.
Certified Funeral Service Practitioner
Patrick J. Fitzgerald, CFSP, has earned the designation of Certified Funeral Service Practitioner from the Academy of Professional Funeral Service Practice, Inc. This is noted by the CFSP acronym, and this licensed funeral director must meet or exceed defined criteria annually to continue use of this prestigious designation.
A select few have distinguished themselves among their peers within the funeral service profession as they continue their education to exceed the highest standards of care. This achievement is especially notable because Patrick has voluntarily elected to participate in quality educational and service opportunities that far surpass what the funeral service licensing board in Illinois requires. Patrick has committed to a program of lifelong learning to serve you and families in your community with the level of excellence expected of a CFSP.
To learn more about the value of working with a CFSP, please ask Patrick, call the Academy at (866) 431-CFSP or visit www.apfsp.org.
The Pursuit of Excellence - 2011 Winner
Fitzgerald Funeral Home has been awarded the coveted Pursuit of Excellence Award for outstanding performance in the Funeral Service field. The award is given to only a few funeral homes across the country on the basis of innovative leadership and service to families, and the community. We are proud to have received this award and pledge to you and to those we serve that we will continue to stand for the quality, ethical standards and excellence in service for which we received this award.
A beautiful alabaster eagle statue stands in our lobby symbolizing our continuing pursuit of excellence and our on-going promise and commitment to care for families. Through four generations of the Fitzgerald family, we have carried this promise.
FD of the Year - 2011 Runner-Up
Thomas F. Fitzgerald, Funeral Director/Owner of Fitzgerald Funeral Home and Crematory has been recognized as a Runner-Up for the 2011 Funeral Director of the Year award by The American Funeral Directors Magazine. In order to be recognized for this outstanding award, the magazine was looking for nominees who rose above and beyond their positions in the past year to exemplify what funeral service truly means. Nominated individuals were judged on the number of years of service in the industry, role model for funeral service demonstrating an innovative approach to funeral service and a compassionate approach to working with customer families, as well as their active involvement in his community.
National Funeral Directors Association
NFDA is the world’s leading and largest funeral service association, serving 18,500 individual members who represent nearly 10,000 funeral homes in the United States and 43 countries around the world. NFDA is the trusted leader, beacon for ethics, and the strongest advocate for the profession. NFDA is the association of choice because it offers funeral professionals comprehensive educational resources, tools to manage successful businesses, guidance to become pillars in their communities and the expertise to foster future generations of funeral professionals. NFDA is headquartered in Brookfield, Wis., and has an office in Washington, D.C. For more information, visit www.nfda.org.
Gift of Hope
Gift of Hope Organ & Tissue Donor Network is proud to serve as the federally designated not-for-profit agency that coordinates organ and tissue donation and supports families of donors in the northern three-quarters of Illinois and northwest Indiana.
Since their inception in 1986, they have coordinated donations that have saved the lives of 17,000 organ transplant recipients and helped hundreds of thousands of other patients receive needed tissue transplants.
As one of 58 organ procurement organizations (OPOs) that make up the nation’s organ donation system, they work with 179 hospitals in their donation service area.
In managing the recovery, care and transportation of donated organs to transplant patients, they work closely with Illinois' nine transplant centers, which operate 32 transplant programs
Founded 1972, Crusader Community Health is one of 1,200 Community Health Centers (CHC) in USA (7,000 sites, 20 million patients). Crusader Community Health serves the Rock River Valley area with quality primary health care for all people in need.
Funeral Director, Melinda Hagerman received the 2004 “Spirit of Caring” award which recognizes extraordinary individuals who exhibit unique kindness and concern for others in our community.
Funeral Director, Fred Muehlfelder was nominated in 2010.